Terri Dickerson

Director, Office of Human Resources

Terri Dickerson


As director of the School of Education's Office of Human Resources, Terri Dickerson serves as a resource for faculty and staff, and provides oversight of personnel affairs for the VCU School of Education, its grant-funded centers and institutes. In addition, Terri:

  • Serves as a subject matter expert in multiple areas of HR, such as: benefits, compensation, employee relations, performance management, recruitment, succession, etc.;
  • Works directly with SOE's senior leadership to develop and direct an HR agenda that closely supports organizational goals;
  • Streamlines SOEHR internal processes and provides HR metrics that support and drive organizational strategy;
  • Ensures compliance with Universitywide, federal, and state HR policies;
  • Provides advice and guidance on complex and confidential matters;
  • Provides leadership and guidance on HR issues that impact decision making, and implementation of HR policies, procedures, programs and functions;
  • Performs internal SOE employee needs' assessments in collaboration with SOE Assessment Office, and use feedback to inform decisions on necessary training that support the needs of leaders and employees within the MBU;
  • Leads and oversees strategic HR initiatives and foster continuous innovation;
  • Ensures continuity and successful delivery of HR services to customers within the MBU;
  • Reviews, approves and oversees HR actions, policies and procedures;
  • Provides direct and indirect leadership and supervision to HR Professionals and HR Associates within the MBU;
  • Works in concert with VCU HR, in alignment with the VCU Great Place Policy, and for assigned client groups;
  • Serves as a resource and mentor for other HR professionals; and
  • Ensures all work of this unit is grounded in and committed to diversity, equity, inclusion and respectful collaboration.

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